Booking & Payment

Before Booking / How to book / Payment & Cancellation /
Problem with Payment / Book Flight? / Terms & Conditions

BEFORE BOOKING:

1. Gather your Friends

Depending on the size of the yacht, the yachts can accommodate between 6 and 12 people. You and your friends will have your own yacht and, if required, we can supply a skipper and hostess. Our Forum on Facebook can help people find other crews to join. Alternatively, we now offer cabin bookings for those looking to travel with one other friend and join a yacht of other cabin bookers. The minimum age for the event is 20 years old.

2. Choose a Destination and Week

During the winter and spring The Yacht Week sails around the the British Virgin Islands in the Caribbean and Thailand. Then we cross the globe to Italy, Greece and Croatia to enjoy the beautiful Mediterranean summer. Summer and BVI Spring events start and end on a Saturday lasting a total duration of one week, whilst the BVI New Year and Thailand events start and end days can vary, so please check the particular details of your event. We do not organise travel or flights.

3. Choose a Yacht

Yachts vary in size and price, so choose whatever suits you! Prices range from €350-2000 per person – the average is around €450. Make sure you pack swimming clothes, snorkeling gear and sunscreen! Once you have chosen and booked a yacht you need to pay by credit card over two or three payments (depending on the destination you choose). More information on booking and payments can be found below.

HOW TO BOOK:
The yachts are booked by one person. This person will be responsible for:

1. Organising the Two/Three Payments

One person will need to pay for the whole yacht and collect money from his/her friends.

2. Filling Out the Crew List Details Online

We require the following data from all crew members: name, date of birth, passport number and contact details. You can add your crew members via the booking system.

3. Acting as the Main Contact Upon Arrival and Departure

On arrival at the marina please look out for The Yacht Week arrivals desk for registration and then head over to the yachting agency’s office to check-in to your yacht. On departure please go to your yachting agency’s office for check-out.

PAYMENT & CANCELLATION:
When you have filled in all details and booked your yacht you have 24 hours to decide if you want to keep the booking by paying the 1st down payment (see below for details of this amount).

  • Pay the €50 holding fee to secure your yacht.
  • Once you have paid, your booking will be confirmed and fixed. You will not be refunded any payments or the holding fee if you decide to cancel the booking.
  • If you don’t pay the first payment within 24 hours of booking your yacht, the booking will be cancelled and the holding fee will not be refunded.
  • Please check your spam filter if you do not receive your confirmation email as it may have ended up there.

THAILAND – DECEMBER 2014

  1. The final payment date of 12th September, 2014 has now passed so bookings must pay 100% of the total cost within 24 hours of the booking.

BRITISH VIRGIN ISLANDS – 2015

The payment details of each event are dependent on the week you have booked:

New Year (Week 1):

  1. The final payment date of 1st September, 2014 has now passed so bookings must pay 100% of the total cost within 24 hours of the booking.

Weeks 11-13:

  1. Bookings must pay 30% of the total cost within 24 hours of the booking.
  2. The remaining 70% of the total cost is due by 15th December, 2014.

Week 24:

  1. Bookings must pay 30% of the total cost within 24 hours of the booking.
  2. The remaining 70% of the total cost is due by 15th January, 2015.

CROATIA / ITALY / GREECE / ULTRA EUROPE – 2015

Bookings must pay 30% of the total cost within 24 hours of the booking. The due date of the second and third payments is dependent on the week you are travelling:

Weeks 24-27:

  1. The second payment of 30% of the total cost is due by 7th April, 2015.
  2. The third payment of 40% of the total cost is due by 30th April, 2015.

Weeks 28-31:

  1. The second payment of 30% of the total cost is due by 7th April, 2015.
  2. The third payment of 40% of the total cost is due by 14th May, 2015.

Weeks 32-36:

  1. The second payment of 30% of the total cost is due by 7th April, 2015.
  2. The third payment of 40% of the total cost is due by 14th June, 2015.
The Yacht Week is unable to provide any refund if your charter is canceled. Your travel insurance policy may allow you to reclaim your expenses. The Yacht Week will work with you and our yacht charter providers to recover as much of your expense as possible, but we cannot guarantee any refund after you book your yacht. Previously we have been over-booked at all our events, which has made it possible for people with cancellations to find someone else that wants to take over their booking. We can assist you with that service but cannot guarantee anything. Our Forum on Facebook is also useful for these kind of issues.

PROBLEMS WITH PAYMENTS?
We accept Visa, MasterCard and American Express (with a 2.5% surcharge). Since the size of the payment is above average for most online payments, some people have problems making payments with their credit cards. Some credit cards and banks flag the purchase due to limits set by the banks.

If your payment is declined, please contact your bank to check with them first for possible reasons:

  1. Not enough funds in the account
  2. Maximum daily limit set by the bank for a transaction
  3. Default block on international transfers – check your your bank to ensure they allow international transfers with your card
  4. Your bank requires you to activate 3-D secure, a feature that we support. 3-D secure is an extra layer of security where you are redirected to your bank to submit a personal pin code in order to identify the buyer before the purchase goes through. If the bank that issues your card does not support Verified by VISA / Secure Code by MasterCard and 3D secure, then the transaction will be declined and another card needs to be used.

If you still can’t make the payment please use another card or contact payments@theyachtweek.com.

What is the Deposit?
The deposit is a kind of insurance that you pay to the yachting company during check-in. It is used as a security against any damages caused to the yacht during the week. If you don’t have any damages when you do the check-out of the yacht by the end of the week you will get the whole amount refunded. You can choose to pay the deposit either by card or in cash.

CAN WE BOOK FLIGHTS THROUGH THE YACHT WEEK?
The Yacht Week does not arrange flights. To get your flight at a reasonable price we recommend booking your flight as early as possible. We recommend you book a flight that lands before 3pm local time in order to get to the marina in time to register with us and get your food shopping done before you board your yacht.

Recommended search engines to find the best flight prices:

TERMS & CONDITIONS
Click here to see the complete Terms & Conditions before you book.