Coronavirus & The Yacht Week

If you have not been told otherwise, your trip is currently hoping to go ahead as planned. Therefore the cancellation policy found on your booking will apply.

If there is a travel ban, border closure or advice against all but essential travel in your destination and we have no choice but to postpone the trip, we will contact you a minimum of 30 days before your event departure date. If your trip is postponed, we suggest you also get in touch with your insurers to confirm if they can help cover any other costs you may have incurred as a result of this.

We have been advised by our travel board ABTA that it is reasonable to offer guests a Refund Credit Note in place of a cash refund. As is standard across the travel industry in the UK, Refund Credit Notes have been introduced to replace immediate cash refunds, which are not feasible for many travel companies due to the large scale cancellations. You can read more about this on the ABTA official website.

Yes. We understand you might be wondering whether this is the best time to book a holiday. Happily, UK and European citizens are generally protected under the Package Travel Regulations. In non-legal speak this basically means that should your trip need to be postponed, you’ll be offered an alternative, including the chance to join another trip on any available date in the future. The supplier also needs to hold insolvency protection to cover refund and repatriation costs in the unlikely event of their financial failure before or during your trip. Good to know.

First of all, you should contact the airline to confirm the options available to you, including alternative flights and/or refunds. If you are not able to get to The Yacht Week you have booked, the cancellation policy found on your booking will apply. You should also contact your airline and your insurance company to confirm the compensation options available.

We strongly advise checking with your airline before you travel that you will be permitted to enter your final destination. It is very unlikely you will be permitted to board your flight if your nationality is not permitted entry to the final destination. Croatia and Greece will be conducting screening at airports. Passengers who are tested may be quarantined for 24hrs whilst waiting for test results. In the event a test is positive the individual must self isolate for 14 days. This will be arranged by the local government. In the event of a TYW guest being forced to self isolate no refund will be made for your booking.

Unless we have informed you that your Yacht Week is not going ahead, please follow the payment instructions on your booking to pay by the deadline for your booking as normal. If you wish to cancel your booking instead of completing your instalments, please contact our team to help with this.

Official advice in this scenario is: if you are able to leave, you should do so.
We will work with your local on-site team to facilitate this as soon as possible and keep you and your emergency contacts informed of the situation. You should also contact your travel insurance provider to confirm your options.

You should also always take out comprehensive travel and medical insurance as soon as you book. The coverage available to you in the event of coronavirus related problems will depend on the insurer and your individual circumstances, so do contact the insurer if you have queries.